FAQ

  1. How are Sensi Sandals sized since they are Italian? You'll want to order a size larger than your regular US size (except for the Jolie and the MonteCarlo styles). Please also refer to our Size Chart here.
  2. Are Sensi Sandals unisex? Yes they are. Sensi’s are made with unisex molds so both Ladies' and Men's sandals carry the same size notation. Easy-peasy.
  3. What payment methods does Sensi accept? We accept Visa, MasterCard, Discover, AmericanExpress and PayPal. Checks are a no-no and cash ... well, that's your call.
  4. Is Sensi.com a secure website? We use state-of-the-art security; Level 1 PCI compliant and uses 128 bit SSL encryption to ensure that all credit card data and zodiac sign is secure.
  5. Where does Sensi.com collect sales tax? Florida, the Sunshine State
  6. Where does Sensi ship from? Sunny West Palm Beach
  7. What is Sensi's return policy? Sensi stands by its products, however, if for any reason you are displeased with your purchase, and want to return or exchange it, please send unused, unworn sandals back to us in their original packaging within 30 days of purchase and include the original packing slipIf you are within the Continental US, please send a check, or money order, for $8.95 (plus $2.00 for each additional pair you are exchanging) payable to Sensi Sandals, to cover the return shipping cost. Also, please enclose your name, order number, style, color and size you would like in exchange.
  8. How much does it cost to ship? For orders up to $39.99 = $9.95; For orders between $40 - $74.99 = $12.95; And FREE SHIPPING for orders over $75.00. Woopie!
  9. When can I expect to receive my order? All Sensi orders ship within 1-2 business days from click date and should arrive to your doorstep within 3-6 days.